At FIVECRE EDUCATION PRIVATE LIMITED, we strive to provide high-quality educational courses and digital content. Since our products are digital, we maintain a strict no-refund policy. By purchasing a course from our platform, you acknowledge and agree to the terms outlined below.
1. No Refunds on Digital Products
All purchases made on our platform are final and non-refundable. This includes but is not limited to:
✅ Online courses
✅ Digital learning materials
✅ Memberships and subscriptions
✅ Certification fees
Once access to our digital content has been granted, we do not process refunds, cancellations, or exchanges under any circumstances.
2. Exceptional Cases
Refunds may only be considered under the following limited circumstances:
- If you were charged incorrectly due to a billing system error.
- If the course content is entirely inaccessible due to a technical issue on our platform, and we cannot resolve it within a reasonable time.
For such cases, you must submit a refund request within 7 days of purchase by contacting support@fivecareeducation.com.
3. Duplicate Payments
If you accidentally made multiple payments for the same course, please email us at support@fivecareeducation.com with proof of transaction. Upon verification, we will process a refund for the duplicate charge within 7-10 business days.
4. Course Access Issues
Please contact our support team if you experience technical difficulties accessing your course. Our team will assist you in resolving the issue, but this does not qualify for a refund unless the issue is deemed irreparable from our end.
5. Contact Us
For any refund-related inquiries, you can reach us at:
📧 Email: support@fivecareeducation.com
🏢 Address: LG-46, JTM MALL, JAGATPURA ROAD, Jagatpura, Jaipur, Jaipur, Rajasthan, India, 302017
Thank you for choosing FIVECRE EDUCATION PRIVATE LIMITED. We are committed to delivering the best learning experience and appreciate your understanding of our no-refund policy.